Airport Services Agent

  • Location:
  • Salary:
    negotiable
  • Job type:
    Contract
  • Posted:
    2 years ago
  • Category:
    Airline Management, Airport & Ground Staff
  • Deadline:
    September 3, 2018
  • Job Level:
  • Languages:
    English
  • Gender:
    Male, Female
Would You Like To Be An Airport Services Agent For Emirates?
Purpose of the job
  • Working under the direction of the Airport Services Manager/Officer, to represent Emirates and enhance passenger service to both arriving and departing passengers.
  • Ensures all operational criteria is completed within specified timeframes.  

Key Responsibilities

  • Working under the direction of the Airport Services Manager or Officer, to represent Emirates and enhance passenger service to both arriving and departing passengers. 
  • Ensure all operational criteria is completed within specified timeframes.
  • To be effective in coordination with all internal and external departments such as GHA, other airlines, and various authorities at the airport as directed by the Airport Services Manager
  • Assist in the preparation and completion of pre and post flight documentation and statistical information. – Monitor the arrival immigration problems, retrieve relevant documentation and report accordingly
  • To use the Emirates reservations system and perform basic reservations duties.
  • Provide secretarial and administrative duties to the Airport Services Manager by responding to external/internal correspondence, taking minutes of meetings and screening incoming telephone calls where appropriate.
  • Create and maintain an appropriate record and filing systems for easy retrieval and proper maintenance of records.
  • Order and maintain adequate stocks of EK stationery, Airport IDs, and other promotional materials.
Qualifications and Experience
  • A high standard of general education with a minimum of ‘A’ Level or equivalent.
  • Significant customer service and administrative experience in a travel related position.
  • Excellent knowledge of Microsoft Office.
  • Knowledge of MARS Reservations/Fares & Ticketing, MACS and Load Control will be advantageous.
  • Ability to plan and organize a varied workload.
  • Ability to consistently produce error-free output.
  • Excellent written and verbal communication skills. – Ability to work and support others as part of a team.
This job has expired.