Would You Like To Be A Cargo Sales Manager For Emirates?
Purpose of The Job
Manage the sales strategies of the region to develop, promote and maintain Emirates SkyCargo business, ensuring maximum market share, market penetration and optimal revenues.
· Plan, develop and implement strategies for sales and operational activities to improve Sky Cargo’s market and revenue position within the assigned territory and to reach and surpass revenue, yield and tonnage targets.
·Recommend to Head Office sales policies, tariff structures and marketing activities relevant to the local market to increase or protect Emirates business
.To include tactical promotions, targeted activities, mailers, and launch activities
·Directly manage station Global and Key Accounts by promoting, understanding and servicing their needs and negotiating tonnage and revenue contracts. Propose strategies and corrective actions to improve and optimise revenues from these accounts. Act as a ‘one stop shop’ for queries from these accounts by liaising with key contacts in Dubai and across the network
·Identify and develop new and underserviced market segments and clients through market assessment and analysis of available data (e.g. CASS). To include commercial opportunities such as road/sea feeder, offline activities and over-border accounts
·Through market research, direct customer contact and relationship-management, manage sales efforts towards seasonal variations, weaker routes and secure support for new destinations.
·Ensure sales lead generated for other parts of the network are shared to maximise inbound traffic. ·Conduct analysis for the monthly sales plan including revenue, load, yield, product/route/customer segmentation, and key agent performance in line with the FY Sales & Marketing plan. Monitor and identify commercial risk including potential under-collections and defaults and take corrective action as needed
·Plan, monitor, supervise and evaluate the sales team to ensure the development of a disciplined, skilled and motivated workforce. Manage their activities including the customer sales visit plan to ensure the market is adequately covered to maintain strong customer relationships and product awareness.
·Liaise closely with local CMs to ensure understanding of customer handling requirements and also to identify overall efficiencies in service, customer retention, and cost reduction
·Promote IT-solutions to customers including Sky Chain and e-freight
Qualifications and Experience