Airport Services Duty Officer

Would You Like To Be An Airport Services Duty Officer For Qatar?


  • As a Qatar Airways Airport Services Duty Officer, you will be responsible for the overall control of the shift as a direct representative of the Airport Services Manager. 
  • You will monitor the activities of all flights, staff and GHA as well as third-party contractors to ensure an efficient operation that runs safely and punctually, on a daily basis. 
  • You will also ensure punctuality and safety of all Qatar Airways operations.


Specific accountabilities include:

  • Responsible for the day to day operations and acts as a liaison between the airport service providers and users
  • Provides input and recommendations to management to improve the effectiveness of the daily operations
  • Responsible for ensuring passenger and aircraft handling conform to safety and security requirements
  • Manage and control manpower on the shift to optimise utilisation and maintain staff morale and discipline
  • Conduct spot-checks on operations and staff to ensure adequate standards are maintained
  • Responsible for resolving customer problems and complains effectively and liaising with all departments including customer relations to provide resolution


  • To be effective in this role, you will need a bachelors degree combined with a minimum of four years of job-related experience with three of those years in an airline or reputed GHA at the supervisory level. 
  • You will need a good understanding of Qatar Airways Conditions of Carriage, International Civil Aviation Safety and Security procedures in accordance with ICAO and IATA and local authorities. 
  • You will also require knowledge of weight and balance, ramp handling and dangerous goods regulations.
  • You will need to be fluent (written and spoken) in English to perform this role.


Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Highest Educational Certificate
3. Copy of Passport


This job has expired.