Financial:
• Mitigate against financial losses as a result of industrial action
• Engage in cost management activities to ensure maximum benefits realisation

Operations Management:
• Draft collective agreements, policies and procedures
• Ensure collective bargaining and/or consultation with unions on behalf of the Company
• Facilitate/assist with conflict resolution
• Assist in the resolution of rights and interest disputes as well as give direction and support during strikes
• Consult and advise business partners on all ER issues e.g. disciplinary, grievance, incapacity and operational
requirements processes
• Give advice and professional guidance to and liaise with all levels of management, employees and unions
• Attend and/or facilitate meetings between line management and labour
• Represent the Company’s interest in CCMA cases and endeavour to have all awards in favour of SAA
• Brief/instruct attorneys in respect of CCMA or court processes on behalf of the company, as required
• Identify ER Training needs for HR and line and develop and present training programmes
• Create awareness and educate line management and other stakeholders in the application of policies and
procedures in line with business objectives and on relevant labour legislation
• Research and monitor legislation and case law in the field of Labour Relations
• Represent the company’s interests to maintain a good image and/or reputation in the market
• Proactively manage situations to mitigate against industrial action

Risk, Governance and Shareholder:
• Monitor compliance with labour legislation and align employment policies, practices and procedures with
legislation, as required
• Identify and manage risk, through continuous internal and external monitoring of business impact, as well as
changes in stakeholder needs and structures

Transformation:
• Support all BBBEE initiatives

Customer:
• Build and maintain sound working relationships with labour, employees, line management and relevant
stakeholders
• Represent the department to stakeholders and maintain professional, effective and amicable relationships
• Provide robust but constructive challenge to business stakeholders to maximise benefits realisation/ ROI and/or to
mitigate risks

People:
• Support human capital processes to deliver on strategic objectives
• Demonstrate productivity and performance excellence to achieve business objectives
• Support the discipline of process change and change management in SAA
• Support a high-performance culture and demonstrate performance excellence capability

Strategy Formulation and Implementation:
• Implement and monitor ER strategy and policies