Job Description The role of an International Flight Attendant is to ensure passenger safety, comfort and satisfaction. As front-line staff of the company, Flight Attendants are in a critical position to project the image and culture of the Airline with the responsibility of winning customer confidence and loyalty.

Key Responsibilities

• Exceeding Customer and the Airline’s expectation in service.
• Be the ambassadors of the Airline to secure loyalty and repeat business from the travelers.
• Meeting all emergency and safety requirements in a professional and considerate manner.
• Ensuring he/she is thoroughly conversant with the content of all company cabin crew manuals.
• Maintaining grooming standards.
• Performing under pressure within tight time frames.
• Ensuring the needs of others are met in a professional, enthusiastic and caring manner by being sensitive to special needs, and understanding of other cultures.
• Resolving situations in a calm and confident manner.
• Demonstrate a readiness to make decisions, to take the initiative and originate action.
• Analyze issues, and make rational judgments based on relevant information.
• Use clear communication strategies.
• Demonstrate and communicate awareness of wider organizational issues.
• Maintain effective work behaviors in the face of setbacks.
• High awareness of service and quality standards.

Education & Training

• Secondary level.

Experience

• Experience in service industry is an advantage.
• The jobholder should have pleasant personality and manner and ability to work calmly under pressure.
• English Language: A good standard (Read and Write) and good communication skills
• Customer service orientated
• Able to deal with multi-cultural organization and customers

Minimum Criteria

• Age between: 21 to 30 years
• Height : Minimum 160 cm/5’2“
• Weight : Proportionate to height
• Ability to swim : Minimum 50 meters unaided
• Tattoo/scars : None visible