Head – Ground Operations

Windhoek
negotiable Expires in 3 months

JOB DETAIL

Would You Like To Be The Head of Ground Operations At Air Namibia?

 

About This Position
The incumbent will be responsible to lead and manage Airport Ground Operations of the company, delivering safe, efficient, reliable, high quality and cost effective ground handling services across the airline’s entire network. The position is also responsible for the delivery of high standard of ground operations which meet all regulatory requirements as well as the commercial and customer service quality targets. Reporting to the Senior Accountable Manager, the Head of Ground Operations as a Post-holder must meet the Namibia Civil Aviation Authority (NCAA) requirements.
Job Functions Senior Management
Industries Aviation
Key Specifications
•Compliance to Airport operations standards and regulations
•Manage and monitor third party ground handlers contracted by the company to ensure the deliver services in accordance with service agreements and meet service level standards set.
•Strategic planning and execution of ground operations functions
•Human Capital resources planning and management
•Departmental financial management and budgetary control
•Ground Handling & Cargo Revenue Generation & Protection
•On-Time Performance and turn-around time
•Stakeholder relationship management
•Customer satisfaction
Key Requirements
•An appropriate Degree in Business Administration or related discipline. A relevant aviation related qualification will be an added advantage
•Ten (10) years ‘experience in a commercial aviation industry of which at least five (5) years should have been in a management position in a similar size organization.
•Knowledge of international markets in the Aviation Industry is required
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