Head of Information And Communications Technology

Would You Like To Be The Head of Information and Communications Technology For Air Botswana?


Job Summary

Reporting to General Manager, the candidate has the responsibility for programming executive decisions into departmental goals by ensuring cost-effective, progressive and optimal use of information and communications technology services and solutions to enable the Airline to achieve operational excellence.



  • Translates Departmental operational and financial performance measurements for all strategic projects and activities to Departmental level and monitors them to ensure that the Divisional strategic objectives are met.


  • Enhances customer experience and promotes the reputation of the corporation by ensuring that the ICT team meets their performance standards and targets in order to meet the airline’s internal customers’ expectations


  • Keeps abreast with the latest developments in ICT and recommends initiatives that lead to process improvement by applying acquired knowledge, skills and best practice.


  • Develops the ICT strategy to provide direction, facilitate planning and foster an integrated approach to ICT development within the organization that is aligned to the strategic intent of the Airline


  • Ensures the effective functioning of ICT systems (internal, external, infrastructure and applications) alongside and via management of outsourced ICT support and applications partners.


  • Liaises with ISP infrastructure network service providers to develop cost-effective and efficient technology solutions to network Air Botswana’ offices throughout the country




  • Degree in Information Systems/ Computer Science or related IT discipline. Post Graduate or Masters in a Business related field will be an added advantage.
  • Ten (10) years post graduate experience of which three (3) should have been at a managerial level in a similar sized organization.
  • Proven record in leading project implementation of efficient and progressive ICT systems and programs.
  • Airline or Aviation background is an added advantage.
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