Lounge Host – Johannesburg

Johannesburg
negotiable Expires in 5 months

JOB DETAIL

Would you like to be a temporary Lounge host for Comair?

 

About This Job:

  • Comair LTD is looking for a temporary Lounge host based in Sandton at Slow in the City.
  • The responsibility of a  Lounge hosts is to welcome and look after all guests to the SLOW Lounge by being an Ambassador of the SLOW brand and delivering customer service excellence.

Comair SLOW Lounge

 

Your Fundamental Duties:

  • To follow the procedures in the Lounge Operations manual to ensure every guest receives a consistently high service experience.
  • To ensure customer delight and minimize customer complaints in line with the Lounge targets.
  • To update skills regularly and stay abreast of changes to the hospitality industry to ensure consistent customer service in line with expectations and standards.
  • To manage personal appearance, product knowledge and behavior as ambassadors of the Lounge and partner brands.
  • To build effective relationships with all staff in the Lounge and to provide cross-functional support to ensure customer service excellence.
  • To effectively communicate with internal and external customers.
    To administer and coordinate events in the lounge where and when required

 

Key Requirements:

  • Grade 12 (Essential)
  • 3-year tertiary qualification in Travel and Tourism or Hospitality or studying towards the stated qualifications
  • 2 years  customer facing experience in the hospitality industry (Essential without the qualification)

 

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