Programmes And Marketing Officer

  • Location:
  • Salary:
  • Job type:
  • Posted:
    3 years ago
  • Category:
  • Deadline:
    May 7, 2018
  • Job Level:
  • Languages:
  • Gender:
    Male, Female, Other

Location: Robert Gabriel Mugabe International Airport
Reports To: Administrator

Job Purpose

The position exists to develop and market ATAZ’s products and services in order to meet customer needs and to make the institution self-sustaining, whilst complying with local and international standards.

Duties and Responsibilities

 Participates in the translation of ATAZ strategic and business plans into work processes to achieve
the academy’s mandate
 Develops business strategies to grow the revenue base in order to achieve the shareholder’s
 Makes contributions to ensure that Business Plan provisions contain adequate allocations for the
departments’ requirements, and participates in the preparation and management of annual budgets
 Markets the ATAZ effectively to operators and to other potential users so as to achieve service
development and traffic growth to meet corporate objectives;
 Ensures the development of a comprehensive ATAZ marketing strategy for the Academy business.
 Ensures growth in the number of both local and external students at the Academy
 Participates in developing and implementing sustainable training programmes which benefit the
economy of Zimbabwe.
 Secures enlistment of the Academy as a training center within Africa and under ICAO, and ensures that local and international standard is achieved and maintained.
 Ensures growth in the number of communities using the Academy facilities for research
 Ensures improved customer care by being responsible for the needs of customers in order to make the Academy a first choice service provider.
 Carries out customer surveys and timeously implements their recommendations to ensure efficiency in services delivered to customers.
 Develops relationships with users in order to create smooth facilitation of students and users of the Academy.
 Monitors and analyses user complaints and initiates corrective measures to deal with them;
 Carries out marketing initiatives by participating in promotional activities to increase the prominence
of the Academy.
 Conducts time motion survey/services audits to determine use opinion on the level and quality of
services provided by the Academy and to address the users’ concerns.
 Continuously explores new business opportunities for the Academy and advises management on their
 Participates in the financial management of the department.
 Develops the financial, material and human resources required to manage the department efficiently.
 Monitors the actual expenditure against the budget on an ongoing basis and reports accordingly.
 Maintains the assets assigned to the department in a good state of maintenance and repair.
 Advises management of the department’s labor requirements and ensures that adequate staff
development initiatives are implemented.
 Implements the performance management system in the department to ensure that the required
standard and capacity is achieved.
Qualifications & Skills
 A relevant Degree in Marketing, Commerce, Economics, or Business Administration from a recognized and reputable University
 A relevant Master’s degree will be an added advantage.
 8 years relevant working experience, 4 of which should be at management level in the marketing field

Other requirements and competencies

 Excellent marketing skills;
 Outstanding negotiating skills;
 Good interpersonal and communication skills;
 Working knowledge of MS Word, MS Excel, Internet and MS power point;
 Thorough knowledge of the industry
 Membership to the Chartered Institute of Marketing would be an added advantage
 Good business orientation
 A valid 4 Driver’s Licence

Interested persons should submit their applications, certified copies of educational certificates and up to date C.V.s to:-

Human Resources and Administration Director
Civil Aviation Authority of Zimbabwe
Robert Gabriel Mugabe International Airport
Level 3, New Terminal Building
P Bag 7716


This job has expired.