Would You Like To Be A Reservation and Ticketing Agent For Oman Air?
The main thrust of this job is to effectively handle ticketing, reservation system and telephone sales and provide service to Oman Air Passengers and Travel Agents. Other duties include but are not limited to:
Should be fully conversant with all Oman Air customer series procedures. Ticketing and Reservation system. Reservation policies and Company policies and procedures
Issue al tickets correctly and legibly abiding by all IATA ticketing rules and regulations
Answer all incoming telephone calls courtesy and quickly
To establish and maintain a good working relationship with Oman Pair passengers, Travel agents and tour operators
Provide Oman air customer (passenger and travel agents) all service to the companies standards
To be able to work under minimum supervision under the defined guidelines
To be competent enough to provide special service to passengers such as special meals, stretcher, wheelchair, meet and assist, etc.
Adhere to all management decisions
Strictly adhere to ticketing and reservation ethics
Reduce reservation cost to the minimums
Adhere to Company ethics and standard at all times
Groom, conduct and present in accordance with eh Company’s image.
Educational Qualifications Required
Two years college diploma in a related discipline
OR Specialized certificate / License preferably in IATA / Sabre / Galileo / Amadeus with Secondary School certification
Work experience in reservation & ticketing in an Arline / travel agency will be an advantage