In this role, you will provide full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meeting in order to achieve optimal customer satisfaction and achieve budget revenue targets.
To be successful in this role you must have a diploma or Associate degree or equivalent. Minimum of 2 years’ experience in an airline/travel industry. You will be service oriented with good interpersonal skills. Knowledge of IATA standard reservation/ticketing procedures is required with fair knowledge of world geography and have proven experience with the Amadeus reservation system.
Good interpersonal and communication skills in English along with knowledge of PC-based applications are also required.