In this role, you will provide full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meeting in order to achieve optimal customer satisfaction and achieve budget revenue targets.
To be effective in this role, you will need a Trade or Vocational Qualification combined with a minimum of three years of job-related experience. Completion of the IATA Amadeus Certificate is an advantage. You will need excellent communication skills, thorough knowledge of fare construction and ticketing along with the ability to work under pressure with minimal supervision in a high-pressure environment.
You will need to be fluent (written and spoken) in English to perform this role.