Sales and Ticketing Agent

Would You Like To Be A Sales and Ticketing Agent For Kenya Airways?


In this position, you will be responsible for:

  • Fare quotes to all KQ clients to provide the best applicable fares and generate sales
  • To recruit and handle existing and prospective frequent fliers to win and retain loyalty.
  • Printing and reconciling of sales returns to account for daily sales.
  • To promote all KQ products to create awareness and generate sales
  • To promote direct telephone sales so as to reduce distribution costs and generate sales
  • To do Reservations and ticketing for all KQ clients to generate sales.


Key performance areas

  • Issuance of a minimum of 45 tickets a day and/or
  • Handle an average of 85 calls a day.
  • Recruit a minimum of 30 PD members a month
  • 100% accuracy in fare quotation and collection of monies
  • All phones must be answered within 3 rings (15 seconds)


Knowledge skills and experience

  • ‘O’ level Division III or C+
  • IATA/UFTAA  diploma/basic airline fares and ticketing
This job has expired.