Would You Like To Be a Sales and Ticketing Agent For Rwandair?

About This Position

The Sales and Ticketing Agent is responsible for providing excellent service to customers in terms of ticketing reservations and WB products to generate sales and ensure customer satisfaction and loyalty.

Key Responsibilities

• Do reservations and ticketing for all WB clients to generate sales;
• Fare quotes to all WB clients to provide the best applicable fares and generate sales;
• Recruit and handle existing and prospective frequent fliers to win and retain loyalty;
• Printing and reconciling of sales returns to accounts for daily sales;
• Promote WB products and services to create awareness and generate sales and revenue;
• Promote direct telephone sales so as to reduce distribution costs and generate sales.

Key Requirements

• Minimum ‘A’ level Certificate; (Secondary level);
• IATA/UFTAA Diploma/basic Airline fares and ticketing;
• At least 2 years’ experience in Airline reservations and ticketing;
• English (Spoken: Fluent, Written: Excellent);
• Knowledge of French will be an added advantage;
• Customer-focused;
• Good communication skills;
• Pleasant personality/approachable;
• Advanced Computer Skill

How to apply:

• An application letter addressed to Ag. Director -Human Resources;
• Recent Curriculum Vitae;
• A photocopy of Passport;
• Notarized Relevant certificates;
• One passport photos;
• Three referees

The deadline for submitting application documents is December 02nd, 2019 at 4 pm local time at the front desk of our head office located at Kigali International Airport.

NB:

• Only residents of Dare salaam /Tanzania are allowed to apply
• Only shortlisted candidates will be contacted.