Would you like to be a Station Officer for Rwandair?

As part of the expansion strategy, we are looking for interested, qualified and competent candidates to fill the position of Station Manager.

Purpose of the job
Oversee day to day smooth and safe operations of flights.

Key Responsibilities

• Place catering orders based on booked loads to meet passenger needs/expectations cost effectively;
• Plan tasks and assign them to ensure efficient and smooth operations;
• Monitor operations/activities handled by staff/handling agents to enhance efficient service delivery and maintain schedule integrity;
• Liaise with other service providers to ensure safe operations and on time departure;
• Prepare pre/post flight departure reports for records maintenance and performance analysis;
• Brief/Debrief flight crew to establish smooth flight operations;
• To ensure that GHA staff levels and shift patterns are optimized;
• To ensure suitably trained/qualified/competent staffs are allocated to handle the flights;
• Routine monitoring of safety and quality critical activities in areas of the operations;
• Handle any other task assigned by her/his superior.

Key requirements

• University graduate, hospitality diploma or Equivalent qualification;
• 3 years’ experience in airport/airline operations;
• Experience in managing human and non-human resources;
• Customer service experience hospitality/airline industry;
• Knowledge of airport services and cargo operations;
• Commercial acumen with an overall knowledge of airline operations;
• Excellent command of English and/or language (written and verbal) is essential;
• Process-oriented;
• Knowledge of IATA recommended practices to airlines;

How to apply:

• An application letter addressed to Ag. Director Manager -Human Resources;
• Recent Curriculum Vitae;
• Relevant certificates;
• A photocopy of Rwanda national identity card;
• One passport photos;
• Three referees;
• Only UK citizens are allowed to apply.

The deadline for submitting application documents is May 10th, 2019 at 4pm local time at the front desk of our head office located at Kigali International Airport, Top Floor building BO BOX 7275 or on below email address hr@rwandair.com and kindly include “Station Officer-Gatwick” in the subject line.