Sales and Ticketing Agent – Sudan

  • Location:
  • Salary:
    negotiable
  • Job type:
    Full-Time
  • Posted:
    2 years ago
  • Category:
    Customer Service
  • Deadline:
    August 14, 2018
  • Job Level:
  • Languages:
    English
  • Gender:
    Male, Female, Other

Sales and Ticketing Agent Job Description

KEY ACCOUNTABILITIES/RESPONSIBILITIES

 

  • To do Reservations and ticketing for all KQ clients to generate sales.
  • Fare quotes to all KQ clients to provide the best applicable fares and generate sales
  • To recruit and handle existing and prospective frequent fliers to win and retain loyalty.
  • Printing and reconciling of sales return to account for daily sales.
  • To promote all KQ products to create awareness and generate sales
  • To promote direct telephone sales so as to reduce distribution costs and generate sales

 

KEY PERFORMANCE INDICATORS

 

  • Issuance of a minimum of 45 tickets a day and/or
  • Handle an average of 85 calls a day.
  • Recruit a minimum of 30 PD members a month
  • 100% accuracy in fare quotation and collection of monies
  • All phones must be answered within 3 rings (15 seconds)

 

Qualifications

KNOWLEDGE, SKILLS, EXPERIENCE

 

  • ‘O’ level Division III or C+
  • IATA/UFTAA  diploma/basic airline fares and ticketing
This job has expired.